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Showing posts with label fans. Show all posts
Showing posts with label fans. Show all posts

How Facebook Calculates What Appears In Your News Feed

The problem with Facebook organic reach can be summed up in one single graphic: Only 6 percent of your fans are seeing your content in their news feed. The other 94 percent are not.

Facebook Organic Reach six percent

Some sources indicate that organic reach may drop to 1-2 percent in the near future. Others say it’s destined to hit zero; it’s only a matter of time.
These stats are a big drop from the already low 16 percent that Facebook indicated back in April 2012.

What is causing the decline in organic reach?

The simplest answer is there is a significantly greater amount of potential content flooding into our news feeds on a daily basis. This bigger firehose of content is caused by several factors, including:
  • The average number of Facebook friends users have is 338 (that’s a big increase compared to 130 back in 2008).
  • 15 percent of Facebook users have more than 500 friends.
  • There are between 1500 and 15,000 pieces of content that Facebook could potentially show in your news feed each time you log on to the site!
  • The Facebook news feed ranking algorithm (some folks call this formula ‘EdgeRank’) uses more than 100,000 weights* to determine what you’ll see.
  • Ultimately, out of the 1,500 – 15,000 potential stories, Facebook passes them through the mega algorithm and displays approximately 300 stories in your feed.
*Examples of weights: how many mutual friends like the person/page/content, how often you interact with the person/page, when the post was published, when the last comment was made, what types of content you typically interact with: watch more videos and Facebook will show you more videos, like more links and Facebook will show you more links. 

Embrace pay-to-play

Up until around mid 2013, business users had a wonderful free ride on Facebook for about six years. Now, Facebook is definitely pay-to-play. Thing is, let’s compare getting into the news feed of more of your Facebook fans to getting on page one of Google.
If you were to set your sights on being among the TOP organic search results on Google for your best keywords, do you think that would cost you money to do so? Absolutely!
You’d need to hire an experienced SEO company and invest quite a bit of time to see results. Sure, you might get lucky and get instant indexing for a top keyword… but can you sustain that over time? Likely not. Good organic search engine results takes time…and money. It’s the same with good Facebook news feed visibility now.  It takes time to find the right style, topics, cadence and interaction with your audience. You’ll pay to boost/promote some content and sometimes it can be hit or miss. Keep persisting, though.

Can you still get a spike in organic reach?

On my own Facebook page (currently with over 134,000 fans/likes), I used to regularly see organic reach in the 50,000 range.
Then, that started dropping in the fall of 2013; my average reach in Q4 was down to 33,000. And by the end of Q1, 2014, I was seeing an average organic reach of just 8,500. :( Ouch, I know. Fortunately, I’ve seen it bounce back up a bit over the past few months with the additional changes to the news feed algorithm (reduction of spam, memes, etc).
And, ever-determined to persist with creative organic methods (hey, I’m Scottish and have frugal genes, lol!), I recently published my most popular post, reaching a whopping 129,000 organically. It’s been well over a year since I last saw reach that high.

I simply shared a great piece of “OPC” (other people’s content): an excellent blog post by the good peeps at Buffer! See: The Complete Guide To Growing Your Organic Reach.

Key factors that caused this spike

  • Publish time: I shared the post at 7:30AM Pacific time on a Sunday morning. TIP: Experiment with posting outside business hours.
  • Gap in posts: I usually post once a day, sometimes twice. This time, I hadn’t posted anything for three days (I was off the grid at an event and hadn’t pre-scheduled any posts). TIP: It may help boost your reach at times by leaving a bigger space between posts. It seems counter-intuitive, but give it a try! Fans don’t necessarily want to see content every day from business pages.
  • Short narrative: I often tend to be really verbose. But my fans are used to that. TIP: Mix up your post length; try long and short.
  • Photo post: Even though there is a link with the narrative, Facebook reads this as a photo post which tends to get greater news feed visibility over links. Although links are on the increase. Status updates without the link preview can get good reach, too. TIP: Publish a variety of post types. Try roughly 50% photos, 25% status updates and 25% links.
  • Hashtags: These may or may not make a difference, but I typically like to include 2-3.
  • No CTA (call to action): I’m normally a huge fan of always including a question or invitation to comment, click, like, share. But I don’t recommend doing so with every single post. TIP: Keep it simple. Trust that your fans will naturally want to share/engage with really good, relevant, timely content. This post has over 850 shares and counting.
  • Stay on topic: FOCUS = Follow One Course Until Successful. I rarely deviate from the topic of Facebook marketing (and other social media marketing) content on my page. I’ve tried in the past and my fans just do not engage as much. TIP: Go an inch wide and a mile deep with your subject expertise. Don’t try to be all things to all people.

Don’t break up with Facebook over organic reach

 

Here’s another great example of a helpful post on organic reach that I shared on my Facebook page, using many of the same parameters mentioned above: photo post with a link, published at 8:30PM Pacific Time on a Monday evening. This one got just under 53,000 reach in April 2014.

Don’t Break Up With Facebook Over Organic Page Reach - great article on Ciceron: http://www.ciceron.com/2014/04/facebook-organic-page-reach/
This graph shows a study by Moz.com, comparing the cost to reach 1,000 people across multiple channels. As the author of the Ciceron post states, "You’d be crazy to suggest that Facebook Ads have no discernible value to marketing goals. The cost is low. The exposure is high. All you have to do is decide what the right content is that you need to be spending those dollars on."
If you've been thinking of breaking up with Facebook - in short - don't! Even though we're all in midst of dealing with these big changes, the advantages of remaining active on Facebook for business reasons are still strong! 

12 practical Facebook reach tips

Let’s round up some further practical tips that have been working well for me and can hopefully benefit your page, too. These tips originally appeared on this Facebook post.
  1. Post more often - at least three times a day.* (However, you may find your page works better with less – you have to experiment).
  2. Experiment with posting at different times of the day, including outside business hours.
  3. Post a mix of your own content (short tips + links to your longer blog posts) + OPC (other people’s content that you curate from a variety of sources). e.g. for Facebook-related content, follow this Interest List with 36.5k+ subscribers!
  4. Post directly on your Page and also share posts from other relevant Pages.
  5. Include @ tags of related Pages in your posts. This may help create more visibility in the news feed of the fans who have liked the tagged pages. Don’t over do the @ tags, though, and always remember your etiquette.
  6. Repost your own evergreen content.
  7. Mix up the post types: status updates, links, photos, videos, offers, events, milestones and cover image changes.
  8. Test post length from super short (<120 characters) to much longer (63k is the max!).
  9. Check your Insights for when your fans are online and be sure to post during these times (as well as outside, per tip #2).
  10. Consider coming up with a theme for each day of the week and publish posts pertaining to that day’s theme. Also, look for ways to crowd source content and featured input from your fans.
  11. Compare your reach performance against the average at: http://barometer.agorapulse.com/
  12. And, of course PAY for more reach on posts that impact your bottom-line, using the Boost post option or go into your Ads Manager/Power Editor.**
*Emeric Ernoult of AgoraPulse says, “Pages that post at least three times a day get very high page reach metrics and much more brand awareness than pages that only post once a day or fewer.”
**Emeric says, “…if you’re announcing a new product, new features, an ebook or webinar or other content you’ve spent hours on, isn’t it worth it to pay $30 or $50 to make sure your hard work is seen by 9,000 people instead of 1,000? Yes! Your time and specialized content are worth it. Why waste those efforts to save $30 or $50? That’s nonsense.”  

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5 Key Ways to Engage your Facebook Business Page Fans



We have all heard that if you are in business, you need to have a Facebook Business page or Fan page. 

Now that you've gone ahead and built your Facebook fan page, what is the next step? 

If you build it they will come or will they? 

If you now do nothing with your Facebook page, it will do nothing for you. Congratulations, you have a cyber-slug! 

If you don't have the time to spend keeping your page updated, or you don't have the cash in your business to pay someone else to keep your page updated, you are wasting your time. It's that simple. 

We are a fickle crowd. If you are not keeping your page current and populated with new and interesting bits and pieces to read, you won't be top of mind with those that have liked your page. 

Without posting on your wall, your fans are not seeing your page in their news feed. Your fans will have to remember to find and revisit your page. They won't. 

When was the last time you actively visited a page on Facebook purely because you thought of it? 

Or did you see a post or comment in your news feed from a friend that caught your eye and you clicked through to find out more. 

My guess is option 2. Most of us operate that way. We see what others are doing or talking about and then go and have a look see. 

With that in mind, how can you apply the browsing habits of most online users to your Facebook page strategy to ensure people continue to visit your page? 

1. Post 10 to 15 times per week 

Yes, per week. Be on your wall posting articles, comments, questions, videos, photos, etc at least 10 to 15 times per week to keep your page fans engaged. 

If you are not talking to your page visitors, someone else will be. 

2. Post at different times of the day / different days of the week 

Unless you know exactly when your page fans are online, make an effort to post at different times of the day and also, post on different days of the week. 

By posting at different times of the day, you can make sure you are appearing in the news feed of your fans at differing times. People are online at different times of the day. Some like to early morning browse. Some jump online after lunch. Others do a quick catch up on what's happening at dinner time or when they've finally put the kids to bed and have a few moments to themselves. 

Likewise, some people are more active on weekdays. Others browse on the weekend when things have slowed down at work. 

Know when your target market is online and post specifically to tap into their peak browsing times. 

3. Repost your content 

It's perfectly fine to write one single article and post the same article to your wall 2 or 3 times. Just make sure you spread out the time between the posting. 

For example, you may post an article at the start of the month and repost it at the end of the month. Why? No one can possibly be on Facebook 24 hours a day. There will be fans that would love to read your content but were not online when you first posted it. 

Reposting gives people the chance to catch it on the second time around. 

4. Post Content from other Sources 

Be seen as in information dissemination. As well as sharing your own information, source material that you know will appeal to your target market. 

If you read an article that was helpful to you in business, chances are, it will also benefit others. So share it. 

Your Facebook page visitors will appreciate the gesture and may even on-share it, citing you as the reference point where they found it. 

This is where the ability to tag in Facebook can be really useful. An article you found and posted can easily be shared as a link by someone else, with a tag to your page as a thank you for sharing. Win-win! 

5. Respond to Comments or Questions 

If someone posts a question or a comment on your page, reply. Sounds simple, but I'm amazed how many people don't even bother to visit their own page to see what is happening on the wall. 

Engaging with your visitors is an ideal way to establish rapport and build up a following of loyal fans who will love to hear from you. 

If you do this, chances are next time they have a question in your field of expertise, they'll ask you. Their friends will also see that they've posted on your Facebook business page wall and some will click through to see why. 

Why Did you Build a Facebook Business Page? 

Your aim when building a Facebook business page should be to generate traffic to your page, as a source of potential leads, clients and customers. 

Your challenge is to keep them interested when they get there. Keep them engaged. Keep them coming back. 

That way they'll see you as the expert and seek your advice and opinion when they have an issue to solve or question to ask.

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